Logistics Policy

We are committed to delivering your ordered rugs, cushions, curtains, and blankets safely and quickly to your address within the United States.

1. Delivery Area
   Coverage includes the 48 contiguous states of the United States (currently not available for Alaska, Hawaii, or overseas territories such as Puerto Rico and Guam).
2. Delivery Time
   Standard Delivery: 3–7 days
   Expedited Delivery: 2–3 days
   Delivery time is calculated from the order shipment date, not the order placement date. Delays may occur during holidays or inclement weather.
3. Order Processing
   Packaging and shipping will be completed within 1–3 business days after order placement.

You will receive an email notification with the tracking number after shipment.

5. Carriers
   We primarily cooperate with USPS, UPS, and FedEx, automatically selecting the optimal carrier based on your address.
6. Receipt and Issues
   Please inspect the package for damage upon delivery. If any damage is found, you may refuse delivery or take photos as evidence.
7. Address Change: You can contact customer service to change the address before shipment; however, it cannot be changed after shipment, and you will need to contact the carrier yourself or bear the forwarding costs.